Study On The Work Regarding Letters And Visits Of Panyu Comprehensive Urban Management Enforcement Bureau

Since the establishment of China’s Letters and Visits system, it has become an important institution in the field of public administration in Chinese society. It is an important channel of communication between government and citizens, in terms of achieving and maintaining people’s democratic political rights, the right to carry out relief, and has played an important function. Social organization managers use the work of letters and visits to adjust and deal with the relationship between letters, prompting the petition and resolve conflict transformation organized multiparty interactive social activities. Not only does the work of letters and visits have nature of governmental, policy, oversight and democratic, but also has the characteristic of mass, services, information and long-term. The work of Letters and visits system works with the functon of legally safeguard the rights of citizens, deal with the problem of citizens petition realistically; and to reflect situation to higher authorities about anything in the petition, and provide valuable information; It also promote conflict transformation of letters and visits, maintaining social stability and harmony. In the meanwhile social organization and management were oversight and redress by its administrative action function.Urban management department is the bottom departments of governmental sequence, it can be seen as the reception window in all departments of the government, is a controversial un-trusted but a indispensable law enforcement to assume the responsibility of management in the process of urbanization of the city, the problem of letters and visits which generated by the work of urban management is actually a concentrated expression of social contradictions. We see that the work of letters and visits is a mirror of the effectiveness of Law Enforcement, the paper studies the law enforcement system in Panyu City Comprehensive petition work, and analysis the inspectors from other departments’ letters and visits’ s characteristics and realities faced by the inspectors, find problems in dealing with complaints, and analysis on the basis of the proposed countermeasures, trying to improve the existing working conditions, so that the inspectors can work to achieve positive operating under the existing institutional environment;and also maximize the function of the letters and visits system in performance, to achieve the goal of resolve social conflicts and contradictions effectively.