| With the rise of knowledge economy, knowledge has become the critical resources for anorganisation to gain competitive advantages, and it also serves as the basis of modern enterprisesand the engine for their wealth creation, thus making knowledge management an essential means torealise the value of capital. To promote the spiral development process of knowledge acquisition-knowledge storage-knowledge transfer and sharing-knowledge application and creation-knowledge reacquisition, thus enhancing the efficiency of knowledge flow, it is essential to studythe process of knowledge flow.Therefore, this research establishes an organisational knowledge flow model based onColoured Petri Net, and simulation software CPN Tools is utilised to assess the rationality of themodel established from both the theoretical and practical points of view. The paper further appliesthe model to the telecommunications industry, and raises problems existed in the knowledge flowprocess, as well as the feasible solutions. Firstly, the paper reviews existing studies regardingknowledge flow modelling and their historical evolvements, and a forecast of the research trends ofsuch field is made on this basis, which serves as a guide to the research questions. Secondly, thepaper establishes a general organisational knowledge flow model based on Coloured Petri Net, forits suitability in describing asynchronous systems, and simulation software CPN Tools isemployed to assess the rationality of such model at the theoretical level by analysing its statistics,boundness and liveness. Thirdly, a citation analysis based on a specific example oftelecommunications switching technology is drawn to illustrate the process of knowledge flow inthe database of Web of Science, and citation analysis software HistCite is employed to track theknowledge flow process among globally distributed organisations, which is represented by thecitation links of papers published by authors from different organisations. With real data from Webof Science, CPN Tools is reemployed to assess the rationality of the model established at thepractical level. Finally, by analysing a case study focused on the University of Cambridge, suchmodel is applied to the management practice in the telecommunications industry. The characteristicsof the knowledge of telecommunications and its flow among organisations, the problems existedwhen conducting knowledge management in the telecommunications industry, as well as thefeasible solutions to facilitate the knowledge flow process in such industry is proposed. |