The Design And Implementation Of SG186 Power System Based On Customer Service

Currently, computer technology and communication technology is widely used in our country. With the power of the customer service business competition, in order to improve service quality and enhance exchanges between businesses and their customers. Shorten the distance between customers, business customer service center application of computer network technology and establishing their own business needs, with a certain core competencies customer service center.Use of computer network technology to enhance the level of power companies build customer service center system fundamentally, the power companies to build customer service center information system to enhance the company’s ability to service initiative, the establishment of the power of customer service information system reduces running between devices intermediate links, effective fault repair and troubleshooting. Improved power management and high-quality enterprise information management. Power Customer Service Center to establish information systems critical to the development of the power company has a meaning.Firstly the research background and significance of the subject carried out a detailed analysis, and a detailed description of current studies on this topic studied power customer service system, and finally to study the contents of this subject were analyzed; of Power Customer Service technical architecture of the system carried out a detailed design, technical architecture first choice for electric power customer service system is analyzed, after detailed analysis decided to use the popular B / S architecture as a technology architecture power customer service system, and then on the power Customer service should reach the technical characteristics of the system are described, and finally the feasibility of electric power customer service system development carried out a detailed analysis; customer service system to power a detailed design, the first systematic analysis method are described, and I am on six functional modules in the subject in the research process is responsible for a detailed design, and system functionality and design processes were analyzed, and then the power of a database of customer service and security system were detailed design; analysis of electric power customer service system implemented at the different functional modules to realize the power of customer service systems are described, and gives some of the key code for the function module implements; tests of electric power customer service system, the first electricity Test customer service system overview, and then design a test power customer service system, and system test results conducted a comprehensive analysis, the results of this project designed to prove the power of customer service systems are able to meet the pre-design requirements. Finally, the full text of the summary and outlook.