| With the rapid development of Internet banking, the traditional banking industry search to a serious business challenges, so the face of market competition environment transform how customers innovative services, improve customer service quality has become a key competitive advantage of the bank, the bank work order system Research to improve bank customer service capabilities, customer implementation and management, new business, business with a single, customer appointment, the customer has the intention of cooperation to be developed and research high practical value.This system is a B/S structure to achieve Shanghai Rural Commercial Bank customer work order management system, the system is mainly to achieve customer management, work order statistics, system settings management, user management, log management, information management, resource sharing nine large module is based on the client implementation management, new business, business with a single, customer appointment, the customer has the intention of cooperation to be developed and research high practical value, in addition to using ASP.NET technology in line with the development needs of the current system of late functional module expansion and maintenance convenience.In the system design process, the system uses B/S structure pattern, design language using ASP.NET and SQLSERVER database. Shanghai Rural Commercial Bank customer work order management system can run on any WINDOWS platform, which mainly make in-depth discussions in the system of the demand analysis, system design and system implementation. In the designing process, use the knowledge to do needs analysis of the functional modules.use system using cases and form module to finish needs analysis.To do the detailed design of the overall use of package diagrams,class diagrams and function module.focusing on the use of package diagrams, class diagrams, and sequence diagrams complete system logic design.In the system implementation,show the system interface, flowchart and core code. Through testing, the system can run on schedule without general error in good stability and security. Through the system development,fundamentally solve the bank customer management requirements.and change the traditional office mode and management mode. |