Font Size: a A A

E-government Application Research From The Perspective Of Service-oriented Government

Posted on:2017-06-05Degree:MasterType:Thesis
Country:ChinaCandidate:P P XieFull Text:PDF
GTID:2356330512452357Subject:Public Administration
Abstract/Summary:PDF Full Text Request
With the rapid development of electronics,information and communication technology,e-government in national development speed can be described as with each passing day,while at the same time,our country is in the transformation of government functions,the comprehensive construction of a critical period of service type government,e-government is product of the combination of the modern concept of government management and information technology,is an advanced tool for the construction of service type government,the government through the electronic government affairs construction can greatly improve the level of government services and therefore of E-government in the process of building a service-oriented government plays a pivotal role,great ways to build a service-oriented government.To build a service-oriented government,begins with a change in the functions of the departments of the governments at the grass-roots level,and development of grass-roots government is inseparable from the building of e-government applications.This paper selects guarantee people's livelihood line of government public basic services--Shanghai social insurance management center,to its handling in the service of the e-government as the research object,by virtue of the years working experience in the Shanghai social security,through the form of questionnaire and interview,to E-government in the Shanghai social security agency services in the field of application of in-depth investigation analysis,to tease out the current of the existing problems,in order to find targeted and operable countermeasures and suggestions,so as to improve the Public service quality,improve the relationship between government and the public,and promote the building of service oriented government.Firstly from the induction finishing of e-government at home and abroad and related public service management theory research of,tries to find theoretical support for,important experience for reference;secondly,to Shanghai social insurance handling services,for example,through on E-government and the Shanghai social security agency service development process,present situation analysis and the public of current social security electronic handling service satisfaction,sorting out the current e-government in the Shanghai social security handling applications highlight the problem,analysis behind.Finally in order to solve these problems,from the government,enterprises,individuals of three levels of proposed and feasible countermeasures and suggestions,and mufti angle Degree of all aspects of the current E-government in the public service,for the government departments,especially the government grassroots public service sector to improve and expand the E-government service channels,providing advice.
Keywords/Search Tags:e-government, service oriented government idea, Seamless Government idea, Social insurance agency service
PDF Full Text Request
Related items