Research On C2C Overseas Purchasing Consumer Rights Protection Issues

C2C overseas purchasing is a new business model developed in recent years,in order to meet consumer demand for shopping,e-commerce development has a positive significance.But because of the diversity of C2C,overseas purchasing transaction platform virtualization,C2C overseas purchasing risk exists in the problem:the quality of goods,customer service service,logistics and distribution problems,so that even bargain rights,consumer purchasing overseas right,right of privacy,right of claim have been violated.How to protect the rights and interests of overseas purchasing consumers,how to regulate the behavior of overseas purchasing agents,while promoting the development of e-commerce,is a subject worthy of study.This part is divided into six parts:the first part,the introduction,this part introduces the purpose of this thesis,the meaning of the topic and the literature review,research methods;the second part,this part introduces the C2C overseas purchasing concept,characteristics and legal nature And the analysis of the problems and reasons of C2C overseas purchasing consumers' rights and interests:This paper holds that the main problems are:the quality of the products,the quality of the products,the quality of the products,the quality of the products,the quality of the products Problems,the proliferation of false information,the format of the problem of abuse of the contract and the return of the problem;the reason is:online trading platform for purchasing online shop access strict,incomplete information disclosure,credit evaluation system loopholes;some overseas purchasing business ethics C2C consumer rights protection legislation lag;judicial jurisdiction to determine difficult,evidence difficult evidence;administrative supervision is not strong;the fourth part,through the foreign C2C overseas purchasing consumer rights and interests of the protection of the rights and interests of consumers,The introduction of the system in order to obtain inspiration;the fifth part,mention To improve the C2C overseas purchasing consumer rights protection system countermeasures:improve the C2C consumer rights protection e-commerce legislation,build a regulatory system to strengthen the protection of consumer rights,the establishment of online dispute settlement mechanism to enhance consumer risk prevention and Rights awareness,improve the accountability mechanisms of overseas purchasing C2C and so on.The research results of the paper can not only promote the perfection of C2C overseas purchasing power system,but also contribute to the development of E-commerce economy and the maintenance of online shopping transaction environment.