Research On Optimizing Consumption Rights Protection In Well-known Tourist Scenic Spots

Since the 1980 s,the market economy has been developing at a rapid pace,and people's demands for material life and spiritual life are getting higher and higher.Under this condition,our country tourism industry began to flourish,tourism consumption has become a part of daily life and public to solve the contradictory between dispute mediation good tourism consumption,consumption,not only on the immediate interests of the tourists,and involved in the tourism market of harmony and stability.As the "police" in the market,the industrial and commercial departments and the market supervision and management departments are duty-bound to maintain the orderly development of the tourism market.As China's first national forest park,zhangjiajie national forest park has been expected since its birth.As zhangjiajie is awarded as the world geological park by UNESCO;Zhangjiajie unique geomorphological feature is named "zhangjiajie geomorphology";Russian fighter jet "flying over the sky";The striking glass bridge was built.This one milestone to zhangjiajie become the domestic and foreign well-known tourist destination,tourism has become one of pillar industries of zhangjiajie,the wulingyuan tourist market supervision departments put forward higher requirements.This paper points four parts to study famous tourist scenic spot consumer rights protection degree of satisfaction of the relevant problems,to zhangjiajie wulingyuan district as an example,detailed analysis of the actual problems,the cause of the problems and countermeasures,thus to promote our country famous tourist scenic spot consumer rights satisfaction question a train of thought.The first part of the thesis firstly defines the key concepts involved,and explains the background conditions of the actual situation analyzed in the paper.This paper mainly expounds the meaning of tourist consumers and the specific content of tourism consumer's rights and interests,and also introduces the work nature of 12315 departments and the theoretical basis and legal basis involved in the work of 12315.The second part mainly analyze the present situation of domestic tourism consumer rights protection and to zhangjiajie wulingyuan district 12315,for example,to analyze its achievements in terms of tourism consumer rights protection,the existence question and the reason for the problems.Through the analysis of the specific problem,the conclusion is universal applicability.The third part introduces the domestic and foreign advanced tourism consumer rights protection,mountain can offend jade,through the analysis at home and abroad have made effective practice effectively,draw the essence of success for study and adopt the content,to promote understanding of subject and thinking.The fourth part,the author finally comes up with feasible countermeasures to promote the work of safeguarding consumer rights in well-known tourist attractions,and hopes to provide new ideas and effective countermeasures for the work of safeguarding consumer rights in tourism through the study of this paper,to enhance the effectiveness of the work of safeguarding consumer rights,and to promote the protection of the rights and interests of tourism consumers.