Government WeChat Research To Promote The Construction Of Service-oriented Government In China

Building a service-oriented government is an urgent need to cope with the trend of globalization.It is an intrinsic demand for the government's own development..An effective way to build a service-oriented government is to promote public participation in addition to the government-led all-round deepening of reforms.We must make full use of the advantages of the information age to diversify the forms of public participation.For example,by strengthening networked political participation,the public participation function of the government WeChat is a good platform for political and civilian interaction.Today,with the rapid development of information technology,the development trend of new media is unprecedentedly high."Two micro-ends" came into being.As long as the mobile terminal used is equipped with Weibo using media,WeChat and related government client programs,the public can understand policies,know current affairs,and conduct online business at the fingertips..Due to its two-way information exchange and the powerful functions of providing services to the public,the government WeChat has received the attention and application of government agencies,enterprises and institutions in a short period of time.The public's participation in political decision-making through the government WeChat platform is not only conducive to the in-depth implementation of the party's mass relations,the close relationship between the party and the masses,but also the democratization and scientificization of political decision-making.However,in practical applications,the powerful functions of the government WeChat have not been fully utilized.Some of the information published by WeChat has poor quality,and the interaction with the public is mainly based on automatic system response.Some of the government affairs WeChat that are more suitable for the service number have not developed services.Function,these do not give full play to the real dilemma of the function of government WeChat,especially in the application mode of public participation,there are formalism,feedback is not timely,timeliness and other issues,completely contrary to the original intention of the establishment of the government WeChat platform,there are flaws The purpose of building a service-oriented government.We will improve the government WeChat service system and provide a one-stop service for the public.In particular,the full use of public participation functions can better realize the political democratization of the Internet and have positive significance for building a service-oriented government.This paper studies the application of government WeChat in the construction of service-oriented government from the perspective of public participation through literature research,data analysis and case analysis,and analyzes the advantages and problems of public participation application mode in the government WeChat platform.Reasons,and try to provide some countermeasures and suggestions for strengthening the construction of the government WeChat platform from the perspective of public participation,in order to provide some reference for the application of government WeChat in the construction of service-oriented government,in order to further promote and improve the channels of public participation in political decision-making.Building a service-oriented government brings inspiration.