Research And Design Of Intelligent Platform For Tourist Service,A Case Study Of Lushan Mountain

Smart tourism combinations the modern information technology with the integration of tourism,to integrate data as the core,to serve the tourists as the basic principle,adhere to the information technology and the method to change the traditional tourism way,so as to promote the development of tourism.Intelligent tourism includes three aspects: service,management and marketing.Service is the core of smart tourism and the final objectives of management and marketing.The smart service platform is the main medium and hub for providing smart services.Through the traditional tourism,digital and intelligence service age tourist development course of analysis,it is concluded that travel time visitors service platform should have individuation convenience,high interactivity and can trade,etc.according to the survey,the following problems exist the tourist service platform of JiangXi scenic spot,including the tourist service platform of Lushan Mountain: the tourism information is asymmetrical and not real-time;Industry management is not deep,not timely;Commercial service is not in place,not standard,etc.With the continuous development of tourism information,the tourist service platform can not satisfy the needs of tourists and the development of The Times.Aiming at the main problems existing the tourist service platform,and combining with the tourism demand in the tourism process,to build the Lushan scenic spot visitor service intelligent platform infrastructure.The platform geared to the needs of tourists,scenic area management and three main tourism enterprises,integrated utilization of the location of the LBS services,real-time monitoring and warning on Internet,e-commerce of online transactions,virtual experience and large data analysis technology,build smart Lushan Mountain tourist service platform.For the different characteristics of the tourist service terminal,According to different user terminals respectively designs the Web side of the scenic spot tourist public service platform,mobile APP and micro letter different tourist service function,the scenic spot to eat,live,line,travel,shopping,entertainment multi-type elements for comprehensive management and display,build the before swim,during swim,and swim in the later a full range of travel services for tourists and improve tourist service experience.In a mobile terminal platform of tourist service as an example,from travel to satisfy tourists access to information,the tourists in the scenic area how to implement the self-help tour guide,how to provide the location of the individual and friends management services and virtual tourism from four aspects to improve service experience,discussing how the wisdom the lushan scenic area tourist service platform to realize the wisdom of the service,and expounds the key technology in detail.