The Design And Implementation Of Petition Management System

With the further development of the Internet in our country and the rapid progress of informationlization in all walks of life,the common people are actively safeguarding their interests and increasingly accept the values derived from the actions.Various demands and problems will continue to come forth through different ways of letters and calls.Currently,It is a new topic to build a new type of information application system to dredge channels of letters and calls and earnestly protect the core interests of the people based on advanced Internet information technology.The main responsibilities of The Letters and Calls Office of the Ministry of Commerce is handling letters and calls from the national business system,commerce agencies abroad and other people,mediating various problems and conflicts in the society and to safeguarding the social stability and peace.The letters and calls business of the Ministry of Commerce include is complicated and special,involving inner departments,overseas agencies,institutions directly under the Ministry of Commerce,and associations of business associations.The original system is a standalone version that is failed to support online letters and calls,so the case reception feedback is not timely.And it is also failed to support the data exchange between cases and the National Bureau of Letters and Calls,so does the data query and and analysis.To response to the requirements of the National Bureau of the letters and calls including "further focusing on Deepened application of online information,popularizing the online letters and calls bussiness,making good use the huge data of the letters and calls and continuously improving the modernization of the letters and calls work." through the establishing of the Letters and Calls Business Management System.This article makes a detailed study on the related background and technical solutions of the letters and calls business management system,analyzes the current status quo and the main difficulties confronted with,and researches the business workflow,individual needs and important functions of the system.The system is developed through Java,Spring MVC B / S development model.The System realizes the cases' acquisition,reception,handling,postponing,inquiring,analyzing,exchanging and so on.And it achieves the goal of data exchanging between the Ministry of Commerce and the State Bureau of the Letters and Calls.Now the system is under operation,and making the anticipations realized.