Research On Service Ecosystem Of P Company Based On Value Co-creation

In today’s world many companies in the rapid development to smooth operation of the process will encounter some bottlenecks,including the internal problems of enterprises,but also the relationship between enterprises and customers,enterprises and partners.The definition of "customer service" and the traditional definition of "customer" in product dominant logic have been unable to meet today’s complex demand environment.This paper analyzes the current situation of P company and the existing problems,combined with the actual situation of P company,the author of this paper based on the theory of ecological system and create the value of the service concept,starting from the service object of enterprises,put forward the company service ecosystem model,the design of the service platform,which leads to the service flow adjustment,the final effect the interaction mode of the whole organization,and put forward the implementation of the standards system.In this paper,the value of creating a service concept to construct service system based on considering the variation of multiple service object companies involved,in order to construct the current implementation of the ecological system is the main direction of video products,to extend the service range of customers with more business partners in service applications,flexible and diversified to meet different application scenarios in the field of product innovation to meet the complex scene to provide differentiated solutions,through the construction of ecological service system to realize the transformation of service mode,so that all participants in the life cycle of the product value,create a win-win benefits...