Research On The Path Of Improving The Tax Service Level Of B City Tax Service Office Under The Background Of Reforms To Streamline Government Administration,Delegate More Powers,and Improve Regulation And Service

The State Administration of Taxation pointed out that the reform of the taxation system should follow these guidelines:decentralization should be thoroughly and orderly,regulation be standardized and effective,and service be of high quality and sense.According to the results of the Taxpayer Satisfaction Survey of the State Administration of Taxation,the satisfaction of taxpayers has increased year by year since 2010,and tax service has been generally recognized by taxpayers.Deepen reforms to streamline government administration,delegate more powers,and improve regulation and optimize service are the compliance of the tax authorities in the management of the reforms,and also the requirements and expectations of taxpayers for the tax authorities.However,in the process of actual tax service," the tax authorities' s out of accordance with the rules ","low efficiency and poor attitude of staff","long tax process" and other phenomena still exist.On the B-TV station of Focusing On Execution,some taxpayers reported that the tax service office had problems such as long business process and ugly faces of front-line tax personnel,and the optimization of tax service work still needs to be strengthened.This paper takes the tax service of the B City tax service office as the research object,based on the new public management theory and the tax compliance theory,first explains the basic concepts of the reform and tax service,and briefly describes the basic work situation and work results of the B city tax service.Next,questionnaire survey and empirical analysis are used to analyze the problems and causes,and the optimization path is proposed after combining the advanced experience of tax service at home and abroad.In view of the fact that the tax service of the B city,tax procedure is not standard,personnel quality is uneven,the tax environment needs to be optimized,the tax law propaganda is lagging,the channel is single,and the awareness of protecting taxpayers' rights and interests needs to be strengthened.I put forward to perfect tax service mechanism by strengthening tax collection and administration mode of innovation and integration,improving the tax personnel overall quality,optimizing the environment of tax service,actively promoting the optimum path of tax law propaganda,and strive to improve the tax service level of the B city tax service.