Study On Operational Risk Of XZ Branch Of NJ Bank

With the fierce competition in the financial market,the profit margin of commercial banks decreases gradually and potential risk increases step by step.Under the circumstance,it is important to study relevant researches on operational risk management.Based on the background of the selected topic and relative literature,this paper pays attention to the definition,the characteristics and the development of operational risk.At the same time,this paper also explains why operational risk would happen and its theoretical basis.In addition,on the basis of a brief introduction of basic contents and the organizational structure of the XZ branch of NJ bank,the paper analyzes the risk management methods and risk management rules.Beside of this,this paper carries out the summary of operational risk cases according to real events and the records of employees.The study of some specific events,such as counter deposit wrong account events and bank acceptance advance events,will contribute to the analysis of operational risk.Meanwhile,with the help of the fuzzy comprehensive evaluation model,this paper makes the research of the operational risk index system of NJ bank XZ branch in the method of quantitative analysis.According to the maximum membership principle,the result shows that NJ bank XZ branch operation risk belongs to the good degree;the score conversion calculation results show that the degree of operating system risk is the highest.At the same time,the overall operating risk score is at the lower limit of good degree.It means that the level of NJ Bank XZ branch operation risk management has to be improved.Finally,based on the result of fuzzy comprehensive evaluation,there are some problems,such as the lack of staff's business ability,the lack of operational risk concept,the unclear goal of internal control management,the rigid internal control management in line department,the shortage of cooperation within the operating system,frequent software failures,the high risk related to regulations and intense competition in the same industry.Several facts could account for such a phenomenon.This paper takes personal emotion of employees and unreasonable personnel structures into consideration,This paper also points out that egoism,ineffective culture cultivation mechanism,imperfect internal control system,unnormalized business process and operational faults would result in operational risk.In conclusion,the improvement in staff quality,risk concept and internal control system would be beneficial to risk management and operation system construction.There are 6 figures,5 tables,and 40 references in this paper.