The effect of technology on non-profit organization efficiency

The immense strides in efficiency that have been a cornerstone of growth in the United States (U.S.) have been attributed to rapid technological advances. While the private sector has taken on a path of exponential growth, the non-profit world has exhibited varied levels of efficiency. The present study addresses the question of whether lack of uniform improvement in the efficiency of non-profit organizations (NPOs) can be attributed to the difference in levels of technology usage among them. The level of technology usage is determined by measuring how proactive NPOs are in adopting new technology and the hypothesis being tested is that early adoption translates into increased efficiency. This study finds that in addition to other factors such as geographic location and sector of operation, proclivity to adopt new technology improves efficiency of a NPO significantly.