A qualitative perspective of sustainability across a supply chain

Using a qualitative approach, this investigation examines perspectives of sustainability concepts and industry experiences from people in various supply chain roles, attempting to answer the question, "How does sustainability, as a practice and definition, differ across a supply chain; and what are its benchmarks?" Participants in the study included 5 working professionals across different industries. Using systems analysis, in depth interviews elicited 12 common themes of the research. Outcomes of the research discuss the importance of: social, environmental, and economic aspects to sustainability, continuous improvement programs and technological investments, long term focus and planning, and organizational cultures. The contribution includes implications of the research, as well as, recommendations for further research.