Research On The Civil Legal Responsibilities Of E-commerce Platform Operator

Since the birth of the Internet,the speed of development has far surpassed all the previous inventions of mankind.The resulting various apps,Internet +,and artificial intelligence have injected vitality into human life and provided many conveniences.The e-commerce derived from this trend has been operating in an extremely rapid way since it entered human life.However,any invention has both advantages and disadvantages.E-commerce transactions certainly bring convenience to people ’ s lives.The many disputes that have arisen are also real.For example,the most common disputes encountered by the public are caused by online shopping.As the number of people buying goods on e-commerce platforms continues to increase,conflicts between customers and e-commerce platforms and e-commerce sellers have begun to emerge.However,due to the characteristics of online transactions,this has resulted in online Transaction disputes on the Internet are difficult to deal with directly like physical stores.Disputes are often left in the end,which obviously prevents the rights of customers from being protected.Although our country has formulated corresponding laws to solve related problems,it obviously has a certain degree of lag,which makes disputes unable to be solved perfectly according to the existing laws,resulting in many e-commerce disputes in a suspended state.In response to this phenomenon,this article studies the fundamental purpose of e-commerce transactions,the interests of consumers,and the needs of social development,and finally concludes that the merchants of e-commerce transactions must bear corresponding civil liabilities.This can effectively protect the legitimate rights and interests of consumers,regulate e-commerce transaction behaviors,improve e-commerce transaction-related legal systems,improve the obligations of e-commerce transaction platforms,clarify the legal responsibilities of e-commerce transaction platforms,and effectively solve the problems of the parties involved in e-commerce transactions.To balance the multi-party relationship in e-commerce transactions,provide suggestions on the improvement of relevant laws in China,and promote the healthy development of China’s huge e-commerce platform,and provide solutions for online transaction disputes encountered by consumers.This article consists of five parts,each of which specifically includes:The first part: Introduction mainly introduces the topic background,significance,domestic and foreign research status,research ideas and methods of this article in detail.The second part: mainly introduces the meaning and characteristics of e-commerce platform operators,as well as the legal status of e-commerce platform operators and how to define e-commerce platform operators.The third part: Analyze the current legal basis of e-commerce platform operators,the types of civil liabilities and five specific types of civil liabilities that need to be borneThe fourth part: Analyze the specific case,including the brief introduction of the case,the case evaluation and the significance of the case.From the analysis of specific cases to illustrate the problems existing in the legal practice of e-commerce platform operators,the fourth and fifth parts of the article are then led.The fifth part: through the case analysis of the third part,sum up the civil legal problems existing in the judicial practice of the e-commerce platform operators.Part Ⅵ: In view of the civil legal liability of e-commerce platform operators,specific improvement measures are proposed.