Research On The Improvement Strategy Of Informatization Of The Ground Service Department Of Airline A

Since entering the 21 st century,with the gradual expansion of the scope of global information technology,the competition among various industries has risen to a new height.In order to maintain competitiveness,major enterprises are actively seeking information and intelligent production and development mode.In the field of civil aviation,with the expansion of the civil aviation market,each airline is also facing strong competitive pressure and more stringent requirements for safe operation,which further highlights the importance of information construction.To this end,civil aviation enterprises need to further deepen the reform of informatization,make full preparations for enterprise informatization,take informatization construction as the foundation,provide healthy and high-speed development impetus for enterprises,carry out informatization matching for different departments and businesses,and make layout in combination with the overall informatization strategy of enterprises,so that enterprises can ensure the operation safety Information construction should be carried out efficiently and orderly.Under this background,this paper takes a Aviation Co.,Ltd.(hereinafter referred to as a airline),the main brand of Yunnan aviation industry,as the research object,makes a comprehensive analysis of the current business process of a aviation ground service department and various influencing factors in the operation of the company,analyzes the current situation and informatization ability of the company and the ground service department,and then analyzes the company and the ground service department This paper summarizes the influencing factors of the informatization of the service department,obtains the table of the influencing factors of informatization,and then formulates the informatization strategy of the ground service department according to the informatization status of the company.After defining the informatization construction needs and informatization goals of the company’s ground service department,the informatization needs summarized in the interview are combined with the key success factor method and the strategic goal set transformation method to formulate the corresponding informatization needs and the corresponding strategies to realize the needs,and the innovative,intelligent and refined strategies are obtained,and the corresponding strategy implementation measures are put forward.Finally,through the establishment of the corresponding safeguard measures to support the implementation of the informatization strategy proposed by the ground service department,including the establishment of CIO system to adapt to the development of the Department,the establishment of information planning department,the transformation of the organizational structure of the Department,the strengthening of the construction of operation and maintenance system and the establishment of information personnel training mechanism.At present,due to the late start of the development of China’s civil aviation industry,most of the theoretical knowledge is based on foreign theories,and has not yet formed a theoretical system suitable for its own civil aviation information development.This paper analyzes the related information needs of a airline’s ground service department,the relevant theoretical knowledge used,the path and method in the process of strategy formulation,and the safeguard measures for the implementation of relevant strategies,which has certain reference significance and reference value for the information construction of other domestic airlines in the future.