Research On Improvement Of Agile Development Process Of X Bank Software Project Based On User Engagement

In recent years,with the rapid development of domestic high-tech and dramatically development of the Internet.The public has higher and higher demands for the convenience and functionality of electronic banking products.As a foreign bank,X Bank seeks for new business growth and strength points in the competition market,while the gap of electronic product operation facilitation between foreign bank and domestic has increased year by year.How to retain the tradition of foreign enterprises that keeps the system security and customer privacy in high standard,while provides users with better interactive experience to seize a larger share of the domestic market,has become the new focus of the financial industry of foreign enterprises in the new era.First,the problem description of thesis was carried out.Based on the current situation of rising complaints about X Bank’s electronic system,we could deeply understand the current situation and pain points of software project development through case analysis.Afterwards,in view of the existing problems,an expert interview was conducted with eight experts in the industry in terms of software development process.Combined with a large number of literature reading and existing case analysis,the existing problems of X bank software project development were summarized and scored by experts.The core problem was the gap between user needs and development cognition,and the process needed to be optimized.,re-embedding user engagement in the process.Secondly,put user engagement into the agile development process for process improvement.Then it described each link of user engagement in the development in detail,and designed the improvement process,including four stages:requirements collection stage,iterative development and testing stage,acceptance stage and user requirements evolution stage.Furthermore,it took the new function development of the X bank C software project as an implementation case,the implementation process and guarantee suggestions were put forward.And the implementation effect was analyzed through changes in the development cycle,demand deviation rate,user response speed,data embedding points and user satisfaction.In the end,summary and prospect.This paper takes user engagement as a new perspective,which can be used as a reference for X Bank agile development process optimization in the future.