Design And Implementation Of Cloud Intercom System Operation And Support Platform

Traditional walkie-talkies have been widely used in fields such as public security,transportation,and manufacturing due to their simplicity,real-time communication,and ease of use.However,they still have drawbacks such as susceptibility to signal interference,low security,and limited functionality.With the development of mobile internet technology and widespread network coverage,cloud intercom systems have gradually become a substitute for traditional walkie-talkies.The purpose of this article is to design and implement an operation and support platform for cloud intercom systems,providing stable and efficient support for account management,resource management,organizational structure management,group management,record monitoring,and identity authentication.The platform uses a front-end and back-end separation approach and is developed using Vue 3 and Spring Boot.To address the complex organizational structure in the cloud intercom system business model,a top-down three-level account management system is designed to achieve refined operational management and account permission control,reduce management difficulty,and ensure data security.A new file retrieval method using a slider is designed to reduce user operation frequency and solve the problem of difficulty in locating target files during enterprise accountability review due to the abundance of small and fragmented recording files.A mechanism for automatically compressing recording files during server idle time is designed to reduce storage burden and effectively solve the problem of long network transmission and page loading times due to large file size.To handle the real-time monitoring of communication service servers,a WebSocket management module is designed,which allows developers to respond differentially to events and focus on data itself,thereby reducing the difficulty of system development and maintenance to some extent.This article applies theoretical knowledge from software engineering to investigate the technologies involved and conducts detailed requirements analysis and conceptual design based on the practical needs of a cooperative enterprise.The system is subjected to functional and nonfunctional testing,which meets expectations,and the cloud intercom operation support platform is now online and available for use by a specific enterprise.