| In the past two decades,the sharing of archives information resources in my country has gradually developed and achieved certain results.The regional integration development of the Yangtze River Delta region has also become an important national strategy.Development has put forward new requirements,especially the field of livelihood archives,which is closely related to people’s lives,has attracted widespread attention from the society.In such an era,the cross-regional integrated online file search platform for people’s livelihood archives in the Yangtze River Delta is a new measure for the archives department to benefit the people with information,allowing the public to conduct file search services online without being restricted by time and region.Service-oriented government is of great significance.Due to the nature of the platform being used by the people,after the completion of the platform construction,the public’s experience is particularly important for the subsequent development and utilization of the platform.Therefore,from the perspective of public utilization,this study studies the service quality and satisfaction of the cross-regional integrated online archives platform for people’s livelihood archives in the Yangtze River Delta,and on this basis puts forward optimization suggestions for the operation of the platform.Based on the definition of the concept and related theories of people’s livelihood archives and cross-regional integrated online archives,this paper analyzes the current situation of the cross-regional integrated online archives inspection platform for people’s livelihood archives in the Yangtze River Delta,and points out that the cross-regional integrated online archives platform for people’s livelihood archives in the Yangtze River Delta The problems existing in the process of public use mainly include: the public lacks in-depth understanding of the platform,the risk of public information security,and the mismatch between public needs and platform services,and analyzes the reasons for this.Finally,it puts forward suggestions on optimizing the public use of the cross-regional integrated online archives inspection platform for people’s livelihood archives in the Yangtze River Delta,mainly including:strengthening archives publicity work,improving service quality,strengthening the safety guarantee of information sharing platform construction;strengthening archives resource data support;Triangular cross-regional collaborative governance.The innovation of the thesis is reflected in the research object of the cross-regional integration of the Yangtze River Delta people’s livelihood archives online file search platform,through questionnaires and network research and other methods,from the perspective of public use to analyze the current cross-regional integration of the Yangtze River Delta people’s livelihood archives online search.The current situation of public use of archives platforms,the achievements,outstanding problems and their reasons,from the perspective of the public,understand the needs of the public,strengthen the optimization design of the platform,and further improve the public in the Yangtze River Delta region for the use of livelihood archives.satisfaction and provide more convenient services to the public.And targeted countermeasures and suggestions are put forward to further improve the public utilization efficiency of the cross-provincial service of the people’s livelihood archives in the Yangtze River Delta region,and also provide experience and reference for other regions in my country to carry out the cross-provincial service of the people’s livelihood archives. |
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