| Since 2018,in the context of supply side structural reform,the domestic asset management industry has entered a new stage of development with the introduction of the Guiding Opinions on Regulating the Asset Management Business of Financial Institutions.This measure requires banking financial institutions to establish wealth management subsidiaries when conducting wealth management business.Small and medium-sized commercial banks that do not have the conditions to establish financial subsidiary companies begin to seek to develop financial product consignment business,and operational risk management is the main weakness of small and medium-sized commercial banks in developing financial product consignment business.As a small and medium-sized commercial bank,Bank S has some problems in the process of operational risk management of financial product consignment business,such as single means of risk identification and assessment,lack of risk loss database support,and lack of risk management knowledge and experience of relevant practitioners.The reason is that,in terms of external environment,commercial banks in various countries do not pay enough attention to operational risk management,and the construction of operational risk loss database of commercial banks at home and abroad is generally lagging behind,leading to the limited improvement of operational risk management level in recent years,and the trend of high number of operational risk events and increased loss.In terms of internal environment,while the interest margin income is still the main source of income for Bank S,the whole bank attaches more importance to credit risk management than operational risk management,resulting in a lack of professional training and reserve,backward system support and system construction,and difficulty in dealing with the complexity,systematicness and concealment of current operational risk management concepts and methods.This paper uses the Delphi method method to organize experts with experience in financial management business practice,legal practice,risk management and other aspects to conduct a systematic and comprehensive analysis of financial management product consignment business of Bank S,and form a list of operational risk events.The AHP analytic hierarchy process is used to construct the target layer and the criterion layer,and the qualitative and quantitative research on the expert opinions is carried out.The influence weights of the personnel factors,process factors,external factors and system factors on operational risk are obtained.On this basis,the importance of the main risk events is ranked.In terms of operational risk control,opinions and suggestions were provided on risk preference management,risk avoidance,risk prevention,risk transfer,risk assumption,and the establishment of crisis management mechanisms.Based on the actual situation of S Bank,an implementation plan was developed.As the financial product consignment business of small and medium-sized banks has only begun to develop rapidly in the past two years,this paper has certain reference significance for the research on operational risk management of financial product consignment business of small and medium-sized banks.Research has found that small and medium-sized commercial banks should attach great importance to the influence of personnel factors when conducting wealth management product consignment business,followed by process factors,and generally influenced by external event and system factors.Personnel factors should focus on fulfilling internal obligations and internal fraud incidents.In recent years,regulatory practices and financial cases have shown that the appropriateness,disclosure,and trust responsibilities of financial institutions are the focus of regulatory penalties and financial disputes.Small and medium-sized commercial banks should achieve effective management of operational risk of financial product consignment business by building a corporate compliance culture atmosphere,building a sound risk management organizational structure,implementing audit supervision and inspection,and improving the position of machine control in operational risk management. |