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A Research On Subject Services Of Libraries Based On Knowledge Management

Posted on:2014-11-04Degree:DoctorType:Dissertation
Country:ChinaCandidate:Y H ZhongFull Text:PDF
GTID:1318330398454687Subject:Information resource management
Abstract/Summary:PDF Full Text Request
First-rate research and teaching needs of first-rate documentation and information support. Building an innovation-oriented country and implementation of innovation-driven development strategy demand new and higher quality of documentation and information service. Libraries, as the research and teaching support agencies, have been tracking users' new demands, new environment, have been adopting new ideas, new technologies, new service patterns to enhance the library service level and quality, not only constantly improve general basic services, but also innovate service models to provide knowledge services. Subject service is one of the important knowledge services. Subject service is professional, personalized, knowledgeable service. Facing the quick changing environment, how to improve the subject service level and quality continuously and sustainably is a real and pressing issue for each library. Subject service is facing many problems to promote the subject service standardization and efficiency, one of the critical issues is how to implement the effective management and sharing of the various of knowledge, skills, methods and experiences produced by the subject service teams and their members during the subject services procedure. Because?subject services practice ahead of the theory development of subject services, so systematic study of subject services theory really needed. This article try to study the theory of subject service and construct the theory system of subject service based on the reviewing the subject service experiences, carding the disciplines of subject service systems, helping to provide a guideline and to improve efficiency of subject services.?Subject services, with the characteristics of specialized and intelligent, make much of the explicit knowledge and tacit knowledge produced during subject services procedure the important knowledge assets and the fundamental assets for subject service, the explicit knowledge and tacit knowledge should be managed and shared. This article, adopted the knowledge management theory, try to construct the knowledge management system of subject service through the efficient management of explicit knowledge and tacit knowledge produced at all stages of subject services.?subject service's personalization feature, makes the subject librarian service very different in quality and efficiency. It is necessary to manage the tacit knowledge and explicit knowledge of the subject service teams and make them shared, to enhance the subject service capacity and quality. This article "A research on subject services of libraries based on knowledge management", study the service system and mechanism of library subject service based on knowledge management theory, try to manage all of the elements of subject service, to construct and improve the subject service knowledge map, making subject service tacit knowledge explicit and explicit knowledge managed and shared, promoting the capacity of subject service teams, finally, improving the service level and quality.This paper included the theory research and application research, not only building the subject service theory system based on knowledge management, but also providing reference for the future development of subject service. It provided an effective framework to manage subject service explicit knowledge and tacit knowledge, the example of the subject service experience from National Science Library of CAS also studied. Besides preface and summary, this paper mainly includes four parts. The first part is the theoretical study, including the basic theory of knowledge management, basic elements and basic content of subject service, the subject service system framework based on knowledge management, etc.(details in chapter ? and chapter ?).The second part studied the management of explicit knowledge and mining of tacit knowledge of the subject service, analyses the problems and their solution of the subject service of National Science Library (this part includes chapter ? and chapter ?). The third part, based on knowledge management, builds the safeguard mechanism of subject service, including the strategic orientation, regulation, service team and technical support, etc.(this part includes chapter ?). The fourth part explores the trends of subject service, also discussed the experiences and solutions for the future development of subject service, with the subject service practice of National Science Library, CAS as the example,(this part includes chapter ?).This paper studies the subject service experiences at home and abroad, constructs the library subject service theory system based on knowledge management, drafts the knowledge map for subject service, provides the framework to manage and share the tacit knowledge explicit and explicit knowledge, discusses the ways to manage the subject service knowledge system, and finally provides a framework and guideline for the future development of subject service...
Keywords/Search Tags:Knowledge Management, Subject Librarians, Knowledge Services, Product system, Evaluation mechanisms
PDF Full Text Request
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