Research On The Influence Of Temporary Workers’ Psychological Contract Fulfillment On Task Performance In The Sharing Economy

The development of information technology has given spawned new business models and employment options.In this trend,the commercial mode of the sharing economy has developed rapidly,enabling employers and employees to establish relationships through online sharing.Various forms of organizations and individuals can obtain a large amount of shared employment information from it.Compared with the traditional full-time or permanent employment,the temporary workers’ workplaces and time under the sharing economy are not fixed,which will lead to employees’ isolation from each other,weak perception of the organization,and changes in employees’ perceived psychological contract,which are reflected in work behavior,that is,the unpredictability of affecting work results and work performance.Therefore,it is very important to understand the impact of the psychological contract perceived by temporary workers in the sharing economy on job performance.Based on social exchange theory,this study checkouts the effect mechanism of employees’ perceived psychological contract fulfillment(transactional and relational)on task performance,and further explores the mediating role of organizational identity and the moderating role of working years.Firstly,based on the literature review,the conceptual model of "psychological contract fulfillment-Organizational Identity-task performance”is established.According to the model and research status,1.1 hypotheses are purposed,including the relationship between psychological contract fulfillment and task performance,the relationship between psychological contract fulfillment and organizational identification,the mediatorial role of organizational identity and the moderation role of working years.Based on the research background and achievements at home and abroad,the questionnaire of this study is formulated,and the temporary work of platform enterprises in Beijing,Shaanxi,Chongqing,Shanghai and other regions is selected as the research object.The sample involves retail industry,transportation industry,commercial service industry,accommodation and catering industry.A total of 572 questionnaires were distributed in this survey.AMOS and SPSS are the mainstream statistical and analysis software,which are reasonably used and combined with the data of the questionnaires.The main research results are as follows:1.The fulfillment of the psychological contract perceived by employees positively affects task performance,and the fulfillment of transactional psychological contract has a greater direct impact;2.Organizational identification plays an intermediary role in the influence path of psychological contract fulfillment on task performance,and employee-perceived relational psychological contract fulfillment has a greater impact on task performance through organizational identification than transactional psychological contract fulfillment;3.Employees with short working years experience transactional psychological contract fulfillment that has a greater impact on organizational identity,and the impact of relational psychological contract fulfillment on organizational identity has nothing to do with working years.The fulfillment of the relational psychological contract perceived by employees with long working years has a greater impact on task performance.Transactional psychological contracts can improve the task performance of all temporary workers,regardless of working years.Finally,the paper puts forward some countermeasures for the temporary employment management under the sharing economy,including four aspects:paying attention to the economic contract of temporary workers.Pay attention to the emotional needs of temporary workers.Regard temporary workers as one of the core resources of the enterprise and improve the organizational recognition.Implement targeted human resource management strategies.The research conclusion of this paper has certain theoretical and practical significance for the employment management of temporary workers under the sharing economy.It provides a deeper theoretical basis for the future research on the relationship between psychological contract and task performance,and can help managers formulate coping strategies to improve employee performance under the sharing economy,so as to face the new labor market situation and have sufficient talent guarantee,so as to promote the sustainable development of enterprises.