| The primary purpose of this study has encompassed a subject matter focused on employee motivation and job satisfaction as it related to a specific nonprofit organization in the Human Services industry. To understand what motivates employees is an ongoing challenge that many organizations (both within and outside of the realm of Human Services) face today. Although there are a number of motivational strategies for organizations to take advantage of, for many years, there has been a constant perception of managers continuing to face problems of unemployment and various social dilemmas that determined the success or failure of a company (Hertzberg, 1959). This empirical study provides the basis for the actual literature and research reflected in this dissertation. A series of survey questions, developed by theorists Friedlander and Hertzberg (1964), was used to identify certain motivational and de-motivational factors among employees who work in a nonprofit organization. Through the analysis of specific satisfiers and dissatisfiers among the employees, this study's results offer a thorough basis supporting the concept that Hertzberg's Motivational Hygiene Theory can be readily applied to a 21st century nonprofit organization. The results of this study also identify any value the theory holds for the organization's current management team and for nonprofit organizations in general. |
