| To fully exploit the capabilities of complex technologies, businesses must deliberately foster technology acceptance by end users. This deliberate activity must recognize the complexity of factors that influence individuals' perceptions, intentions, and usage of information technology. With 32% participation from the 204 potential subjects, this study surveyed 66 professionally autonomous end users and gathered information on their perceptions related to several technology acceptance factors for a newly installed enterprise resource planning (ERP) system component. Data were collected via Venkatesh and Davis's 2000 TAM2 survey. Study analyses focused on end user perceptions of ERP component usefulness, their intention to use the system, and self-reported usage of a system component. Correlational and path analyses of these users' perceptions resulted in the identification of variable relationships and their predictive strengths within the study data on perceived usefulness, intention, and usage. Valuable insights into the perceptions of professional end users toward a narrow component of a complex technology were gained. Overall, the final model showed a modest fit with the data as compared to prior technology acceptance research. |
