Law of agency violations in real estate brokerage firms across the nation have been a persistent concern for decades. The purpose of this study is to provide insight to the issues of agent representation and to illustrate the effectiveness of the Oklahoma Broker Relationship Act, which became effective November 1, 2000, gauged by the number of agency complaints filed with the Oklahoma Real Estate Commission. The results indicate that there was an increase in all the variables studied, including an increase in agency complaints. The Oklahoma City Metropolitan Statistical Area does not follow Geltner, Kluger, and Miller's model of establishing the broker's level of effort and the seller's optimal price. |