The Problems And Solutions Of Crisis Management In View Of Information Communication

Globalization, binternet and information revolution have greatly advancedinternationalization of market, pluralisition of culture and diversity of goods allover the world. But this bring all kinds of risks into every corner all over theworld, such as finance risk, public sanitation emergency. And the coming ofinformation society pricked up the possibility of arising of risks, as same to thespeed of spreading abroad of risks and scopes of ricks. Just as Anthony pointsout ,"we are coming into a society full of risks which made by human being,not visitation of Providence ".Crisis means the rupture of information communication, informationsourse could not be get amply and in time ,so as to event produce emergency ina short time. The process of information communication means informationsender send information to the receiver through special channel. Lasswell pointout that the process information means: who, through what, to who, say what.That indicates five factors of information communication: information sourse,information, transmission channel,reciever and feedback.The first crisis emergency in china is Sars, it reflect many problem in crisismanage from the view of information communication. These problems areabsence of information institution; absence of information communicationchannel; the absence of guarantee of the right to know; the problems ofinformation manage; the problems of information-open and information-publicity; the faintness of consciousness of public relationship, and so on.After the crisis of sars, many experts provides advices about howlubricates the process of information communication, these advices are:(1) establish national information system of crisis manage ;(2) give same attention to traditional channel and web channel ofinformation communication;...