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Research On KPI Management Project Of The Merchandise Car Logistics Business Enterprise

Posted on:2006-11-01Degree:MasterType:Thesis
Country:ChinaCandidate:H Q GanFull Text:PDF
GTID:2166360155954795Subject:Business Administration
Abstract/Summary:PDF Full Text Request
At present the logistics industry just at to the development ofglobalization, information-based, integral whole . A market of nation openand development will beg the logistics to open necessarily with development.Following the formation of the commodity market of world, from eachmarket to the logistics of the end market gradually globalization;Technicaldevelopment of information, can make the information system be piercethrough in of different business enterprise, make the function of the logisticstake place the quality to change, raised the logistics efficiency consumedly,also turned to create the condition for the logistics integral whole;The integralwhole turns to mean the need and go together with to send to turn with integralwhole of the stock management.All these have became the internationallogistics industry development direction.Speaking from the business scope,the automobile logistics can divid in to produce the logistics, the sale logisticsthere are two greatest tectonic plates, the former mainly is to be responsiblefor partses to send the production line, the latter mainly is to deliver thewhole car finished product to send customes .The main research object of thistext is the whole car sale logistics business enterprise, namely merchandisecar logistics business enterprise.Following the fast fierce development of our country of automobileindustry, the logistics business enterprise of the whole car of automobile sale ison the up, but along with the increment that business measure, the marketcompete of turn worse, because of business enterprise running short in of thevalid results management, many corrupt practices rear out gradually.Suchas:The strategic target of business enterprise is misty, the business enterpriseprofit falls year by year, the employees show no zeal for work, personnel thefluxion rate of personnel resides high .The world-class logistics company already escaped from that kindmethod is limited at the logistics section inner part only, passing to carry onthe analysis to the simple function index sign to measure the logistics resultsmethod, they always stand on the company whole and the angle of the supplychain, establishment and the deployment logistics strategy, with the companymeasureing and controlling the logistics results to the accomplishment of theoutlet alliance, inspect the logistics resources to install the circumstance.Theresults management target of the Chinese logistics business enterprise presentis weak, the feedback is little, basically have no prize and punishmentmanagement.The Chinese logistics business enterprise has strong and rightidea to the mission and the organization structures of the business enterprise,but even show zeal for making use of camp and finances to control these twolevers to control to adjust the results harmoniously, and even depend on theworth claim to encourage the employees, but seldom use the system accordingto the strategic results whith iscommonly used in American businessenterprise . The results management is to manage the both parties target and how tocarry out the process that the target reaches the consensus, and strengthen themanagement method that the employee attains the targetsuccessfully.Currently been mainly the key accomplishment index signmethod( KPI) by the extensive applied results management frame, thebalance accounts to divide method and other methodses in the our countrydomestic, making use in the logistics, logistics related business enterprise ofthe our country particully especially littile. The essence of the KPI, is a constitution that points out the businessenterprise accomplishment index sign must be correspondent with the strategichook of the business enterprise, its" key" two meanings of the words meannamely at some an a business enterprise strategy the major problem tosolve.For example be placed in super often increase the business enterprise ofthe appearance, business the quick growth brings the organization structure ofthe business enterprise quick inflation, employee's troops makes every effortthe enlargement, management and technical ability missing, the process andnorms are not sound to become the check and supervision business enterpriseto reply the key problem of the high growth effectively. Solving theseproblems becomes the key place of the strategic meaning to the businessenterprise, the results management system then correspond the ground andmust resolve the design management index sign to these problems. The KPI method matches an important management principle-"28principles". In the process of creating in a business enterprise , exist the lawof"20/80", namely 20% framework personnel creates 80% value of businessenterprise;And apply equally in each "28 principles"s of employee's body,namely 80% work mission is complete by 20% key behavior.Therefore, musthold tight 20% key behavior, carry on the analysis and measure to it, can holdtight the center of gravity of the accomplishment evaluation thus. In the establishment process of the system of KPI, is while draw up thekey accomplishment index sign of the post particularly, what to need to beexplicit is build up rise system of KPI is not we work target of all, moreimportant establishment process in KPI, each section, each post as to it's thekey accomplishment index sign pass the communication discussion, reachingthe consensus, making use of thought and methods of the results management,come to explicit each section and each post of key contribute, and make use ofcertain each section and each person's work targets on these grounds.In actualwork around the KPI opens the exhibition work, carrying on the stage resultsimprovement continuously, attaining to encourage, leading target realizationand work the purpose of the improvement, avoid the invalid labor. It is not purpose to investigate, is an incentive means, promote the resultsimprovement and raise, character and abilities that raise the employee are justreal purpose that investigates. The results management and the resultsimprovements are to follow the circulation of PDCA to carry on of, passingthe PDCA to improve continuously, exaltation the work quantity and workresult. Although the foreign logistics business enterprise already has the similarKPI management success case example, because of the state of the nationdissimilarity, application background dissimilarity, business enterprisemanagement level dissimilarity, many factors can't cause us adopt" go fetchthe doctrine", but can pass own effort only to investigate and suit the state ofthe nation, in keeping with the KPI of the merchandise car logistics businessenterprise management level management project to fill up the blank of themerchandise car logistics business enterprise results management. According to the organization constitution of our country logisticsbusiness enterprise, the logistics organization fixed position, and foreignlogistics company of the best practice, the management of the logistics resultsis best an establishment at taking the logistics ability as the core, with thesupply chain cost and end customer's satisfaction of intelligent sex analysis forfoundation, combine the logistics business enterprise business characteristics,pass to each main business process analytical, sieve a performance index signand operate an index sign, organize an index sign, and pass the work targetenactment to certain that the results investigates of the frame. The business enterprise accomplishment evaluate the index sign selectionshould follow with strategy for direction of principle, following to take thework analysis as the basal principle, following with the principle that thecomprehensive business process carry on results' investigate.The KPI comesfrom to the company decomposition of strategic target, it is to strategic targetof company of further thin turn and develop.The key results index sign turnsinto but adjusts with the company development of strategic target.When thecompany strategy lays particular emphasis on to order to transfer, the key...
Keywords/Search Tags:Merchandise car logistics, The results investigation, The results management, The KPI management
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