Protection Of The Rights And Interests Of Cardholders In China 's Bank Card

As the issuing amount of the bank card continues to increase in recent years, theconsumption by credit card has become a fashion. The widespread use of bank cardshas brought great convenience to our lives, but the security issues have becomeincreasingly obvious, especially the bank card fraudulent cases occur frequentlyaround the country, which brings a serious threat to the property security of thecardholder. In such cases, since the cardholder is often in a weak position before thebank and the relevant laws and regulations are not sound and some other reasons,protecting the interest of the cardholders faces multiple difficulties. This not onlydirectly does harm to the vital interests of cardholders, but also in the long run, is notconducive to the sustainable development of China’s banks and the stability of thedomestic financial order. Today in a lot of financial industry developed countries andregions, they attach great importance to the protection of the rights and interests ofcardholders, especially after the2008financial crisis when they began to intensifyprotection. With the development of our economy and the deepening of financialreform, the domestic traditional commercial banks begin to face more and moreexternal pressure of competition. Therefore, although this paper aims to study on thecard-holder’s rights and interests protection, I still hope to regard it as a breakthroughpoint to promote the bank to change the management idea, improve the service qualityand improve their comprehensive competition ability so as to realize the benigninteraction between the protection of the rights and interests of cardholders and thebank’s sustainable development.Based on this, this paper mainly divided into the following four parts:The first part is the overview of Chinese bank cards fraudulent related issues. Itmainly defines the concept and scope of and introduces the current domestic situationso as to be discussed later.In the second part, form the angles of the prevention before it, the controls during it,afterwards relief and so on, it analysis the present varying degrees dilemma which theprotection of the rights and interests of cardholders’ faces in China’s bank cardfraudulent cases, including the difficulty to evade risk of the fraudulent, banksreaction without positive attitudes, rights protection mechanism is not sound, etc. In the mean while, it makes a brief analysis of the reasons.The third part mainly introduces the advanced experience in the protection of therights and interests of cardholders of the United States, Britain, Hong Kong and othercountries and regions to get some inspiration so as to provide reference for thedomestic study.The fourth part mainly combines with the situation of our country and the foreignadvanced experience, from perfecting the legislation, strengthening the governmentsupervision, promoting industry self-discipline, attaching great importance to thepublicity and education four aspects respectively, to put forward somecountermeasures and suggestions.