| Comrade Hu Jintao pointed out that building a socialist harmonious society, our party from building a well-off society and creating a new situation in building socialism with Chinese characteristics put forward based on the overall situation of a major task, adapted to the reform and development of China's people into the objective requirements of a crucial period. Reflect the majority of the people's fundamental interests and common aspirations. In promoting socialist material civilization, political civilization and spiritual civilization in the history of the development process and do a solid job of building a socialist harmonious society in all their work.Community is the product of human activities. Is a microcosm of the state and society, along with a human socio-economic, and social development and development and changes. Community harmony is the basis of a harmonious society, if we are a grass-roots community harmony. Our national harmony can be achieved. In this sense, build a harmonious society, should be the building of a harmonious community as an important point of all people. The community library is an integral part of the community, the establishment of grass-roots communities in the library. Community Library through information on the choice of literature, the organization and certainly for the transfer to the area of the library services for all residents. A regional, national, systematic, diversity and characteristics of public service. It fully reflects the "Read convenience" and "resource conservation" principle. The 21st century is an era of information explosion, construction, and development of community libraries to the community is growing and cultural needs and popularize scientific and cultural knowledge and improve the quality of the people of one of the most effective ways. Comrade Hu Jintao at the party's 17th largest in the report: to create a good cultural environment is to enhance society's level of civilization, push forward reform and opening up and modernization drive of the major conditions. In the community in developing library services, the library into the community, create a good participation in the cultural environment and the development of community services important starting point. Community Library is in the people around the library. Is a social education, literature and the transmission of information entry point for the development of community culture, the grass-roots social and cultural needs of the community and the science and technology base and information centre.At present, China's Community Library building is still in the initial stage, the level of development of the Community Library is still very low and lagging behind that in metropolitan development of communities, communities can not meet the cultural needs of the public. It's survival and development depends on the quality of service. Library and the community at the same time running the library or community libraries, cultural resources for the organization, development, management, transfer and use should be based on service, and should not only focus on collection resources. Cultural services in the community should play the role of the main force, and make full use of libraries and cultural advantages to expand community library and cultural services. It should be based on clear requirements of the community, the research community, a "Readers First, service-oriented," and to the sense of community services to the public, do a sound job in the host community service."Personalized service" from the modern network service environment, the corollary of a new service concept, it means: "against the individual user needs, different service strategy, through the provision of various forms of services to meet users demand. " Its purpose is to respect the needs of users with the choice of the distinction between users, and thus provide different services. It can be said that, "personalized service" embodies a customer-centric service concept.Community Library Library personalized service is customized to meet the information needs of the process. In the publicity personality, creative advocate of modern information society, "human services" by the idea of more and more concerned about customer service on a new research direction, and become the hotspot. Library is from the traditional "collection center" work pattern to the "user-centric" service model change, it has resolved library of user needs "Testimonials difficult to transfer", is to meet the diverse needs of library users an important means, the Library deal with the diversification of resources an important measure to the Library Information Service to the deeper, broader direction, is a real "user-centric" service model, emphasis on personalized user information needs of respect.With the traditional library services Xiangqu, "personalized service" is established on the "human" on the basis of the principle of a new service delivery model, which emphasizes the ways and means of service through individual readers (user) needs, personality, habits analysis, it may need to take the initiative to provide the knowledge, information and services, it is also for readers personality training, demand-led services. Show the personality of the modern library services to "humanizing" connotations.â‘ time in the service, in accordance with readers demand a specified period of time, location and provision of services;â‘¡the way in the service, according to the needs of individual readers-loving, characteristics such as provision of services;â‘¢in the service content, in accordance with the requirements of readers demand content, providing differential treatment services. It can be said that personalized service to better reflect the "humanity" of the characteristics of its traditional library services for the establishment of the human service system, as readers of the personality development of a vast space, and this is precisely the modern library services and traditional services mutual distinction one of the important symbols.Personalized service is the necessity of the development of modern library requirements, but also the future trend of the development of library services of this and establish the primacy of readers, based on reader demand, the development of personalized service, not only to better allow readers to enjoy the services provided by libraries, At the same time, and also helps to give readers a better sense of modern Community Library humanistic concern. Personalized service model, should be able to China's Community Library building in a direction conducive to China's economic development benefits of the socialist material civilization and spiritual civilization construction, the building of a harmonious society benefit. |
