The Design And Implementation Of Telecom Customer Maintenance And Retention And Targeted Marketing System

Currently, most of the medium and small-sized enterprises in our country have not any project management systems. They are used to tackling projects simply and randomly. As a result, most of those projects are always not satisfying. Roughly bringing in mature project management systems is not advisable since most of those systems are too expensive and huge for medium and small-sized enterprises who always want to finish projects in a short time. Against this contradiction, developing a certain project management system for medium and small-sized enterprises is necessary and significative.The project management system is based on PMP standard as well as CMMI L3, which always meets the needs of medium and small-sized enterprises. Inside this system, a new process of project management is designed specially for medium and small-sized enterprises, helping the leaders of these enterprises to manage the development process of their projects.According to the simplicity of the management of medium and small-sized enterprises, this project management system only provides an exemplary process to manage projects. Cost analysis and control and stock management are not included in this system, which still need to be managed or maintained with various tools in practice.With the help of this project management system, those medium and small-sized enterprises can tackle the disorder of project management, dispatching tasks reasonably, monitor the progress of tasks clearly and timely, combining developing and testing tightly, and finally the quality of project improved. The project management system can be introduces to medium and small-sized software enterprises, and IT department of manufacturing enterprises, assisting and guiding the process of software development.