The Research Of Communication Management Of A Property Management Company Based On The Complaint Of The Owner

With the development of economic, the industry of property management was grown up. Being nucleus in industry, the group of enterprise was enlarging and results in significant impact on the national economic and lifestyle. Becoming more and more focused, the property management seeing the increasing trend of customer inquiries and complaints. The increasing of inquires and complaints is to a certain degree, are caused by the management communication of the property management company. Therefore, the research of management communication focusing on the complaints of the owner is very important.After the preliminary analysis of management communication theory, the essay attempts to explore the patterns of management communication based on the meticulous study of A property management company. Based on the investigation of complaints communication of A property management company, it analyse the the current communication situation of A property management company from the process of communication, summarizes the problems dealing with complaints communication and annlyse the causes, then puts forward to build a new organizational structure, and puts forward the constructing of communication model of A property management company and the measures of implementation...