The Application Of PDCA In The Quality Management Of IT Enterprise's Program

The key point of the paper is to research and explain the PDCA theory, and reveal the conclusion of the three step of quality mangement match with the PDCA theory, and the solution of the combine of TQM theory and the PDCA theory.I will make the analysis of the PDCA theory's applications, and how to put the PDCA theory into the real quality management process according to the quintessence of the theory. During the using process, I have found some questions and problem which have to be solved, and after finding these questions. I will show how deep is the PDCA theory application in the IT project's process qualty management which is exited in my real practice. The PDCA theory application in qualty mangement includes:the quality planning, the quailty contorl, and the quality improvement. I will discover the existent reason and give the deep analysis to prevent those questions and problem happening.1) The theory of the quality management:demonstrate the relation between the quality management theory and the PDCA theory2) I will Study the definition, the four phase and the eight steps of the PDCA theory. And combine the telecommunication device suppliers enterprises quality management status, and then analyses how could the enterprise use the PDCA theory effectively, so that the enterprise's process can be promoted continuously.3) To aim at the telecommunication device suppliers'enterprises quality management process, I will analyze how could the PDCA theory improve this type of enterprises' R&D efficiency and keep the improvement continuously. This part will show the innovative brief introduction and achievement.4) According to the working experience, I will expound the announcements and the combine with the PDCA theory for the R&D project's Quality Evaluation, and give the solution of it.