Study On The Credit Business Process Reengineering Of The Agricultural Bank Of China Liaoning Province Branch

The financial industry market opening gradually, the western transnational bank after BPR project has poured into China with enormous market potential; this enables being used to receiving the state-run bank where the state policies protected and receiving the unprecedented impact. It is exactly a kind of positive and effective change measure that the commercial bank makes in the face of the management environment of this kind of change that the business process re-engineering(BPR). In China, the bank credit is a main operational activity of the financial institution, also is the important economic lever that the country is used for developing and managing national economy, the BPR of the credit is given a new lease of life to to improving the key competitiveness of state-run commercial bank, the profit ability , innovation develop ability and take precautions against and control the strategic meaning with importance of risk ability .The chapter one of this text has made an introduction researches backgrounds about BPR, and has done the survey on the theory of the BPR and concrete research approach. Chapter two made the overall introduction to the current situation of the development of business of branch of Liaoning Province of Agricultural Bank of China. Third, four chapters have been analyzed about the BPR existing problem of branch of Liaoning Province of agricultural bank especially, such technological methods as theory of BPR and Benchmarking, value chain analysis , zero-thinking have innovated and used, have studied to transform to the redesign of the credit business process innovativly . Chapter five do the new and old business process with the contrast in the process, efficiency, risk are controlled and customer satisfaction.This text designs the process respectively through the thinning customer's colony and business risk degree mainly, have solved the problem of the diversified demands that can't meet the customer with the standardized procedure service; Reorganize the accept agency , shorten the vertical business process after improving the business, has changed the original vertical chain type movement way of process; Utilize support of the information technology to reduce the risk of the human error on terms that take precautions against the risk effectively, prevent decision information from decrease progressively the scattered drawback ring upon ring, in order to raise the efficiency to promote customer satisfaction and strengthen the competitiveness of market of Agricultural Bank and lay the essential and solid effective foundation.