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Mobile Revenue Protection Strategy Study

Posted on:2008-05-25Degree:MasterType:Thesis
Country:ChinaCandidate:J B GuoFull Text:PDF
GTID:2189360215482146Subject:Business Administration
Abstract/Summary:PDF Full Text Request
In the increasingly fierce competitive environment of the telecommunications market, both China Mobile or China Telecom, China Unicom, major telecommunications operators have used every means at their disposal to take a bigger market share, however, kept in the major telecommunications operators to roll out new services, products, as well as the complicated various incentives rates, packages, rich public spending to meet growing customer demand, but also a loss of income to the operator's own risk.How to improve customer satisfaction at the same time, ensure that the operating income and profit increase thus enabling enterprises to survive and develop various telecommunications service providers must face the issue, on the one hand, The operator is very considerable loss of income, on the other hand, it has the inevitable loss of income. So to minimize the loss of revenue will naturally become increasingly complex broader telecommunications operators in the market competing with other operators The key, therefore, constantly practicing Waigong major operators have begun to improve the internal structure.Simply,to ensure the timely and full income protection is provided to users of the products or services received the money in the process. Coherence and consistency of business processes and data verify the accuracy and completeness of the inspection is to identify business processes and system, organizational structure will lead to the risk of loss of income, and take corresponding measures to improve control of the project management, it is a collaboration involving departments, business support, business processes, marketing strategies and networking, etc., and the use of advanced technology and management methods to achieve to avoid loss of revenue, profit maximization of systems engineering, telecommunications enterprises must permeate the entire operation of the long-term importance to the process of continuous improvement of management practice.Revenue Protection operators attracted enough attention, as well as the telecommunications industry and cultural issues. Since the beginning of the telecom industry has been plagued by loss of income on telecommunications operators. Operators must be very active in the face of income protection, especially in planning for the need to introduce innovations and the quality of the lead. Due to the introduction of new businesses, loss of revenue opportunities increase as a result. The system also includes support for building a good quality of the design, testing and implementation, it now appears, To achieve a real sense of the revenue protection, Operators must be taken into account when designing new services for the new service income protection, instead they articulated, so the service was launched. Only in this way can better support the research and application of the income, improve the management and regularization process, sound "closed-loop management", the sources in raising revenue while reducing operation and the loss of income. enhance risk control capabilities.The major study on how China Mobile Billing in practical work and business process management and optimization and reorganization; Analysis of the operating system through the use of information systems to enhance business credit check and user management; Billing the business process to ensure the accuracy of manual operations; Check how to ensure the accuracy of accounting automation.In order to make the income security, we must first set up a Revenue Protection team. followed by a careful analysis of the study, grasp the main contradiction. The study indicated that the specific needs of the following four parts : Billing and Accounting Business Process optimization; Analysis of the operating system from the Internet warning users of credit management and analysis applications; In view of each employee's job duties accordingly KPI evaluation; Single and without a single mistake, then the main monitoring and recovery.
Keywords/Search Tags:revenue protection, business support, revenue loss, business analysis, leaving network
PDF Full Text Request
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