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The Study Of ERP Technology To Improve Operating Performance Of Small And Medium Enterprise

Posted on:2008-07-13Degree:MasterType:Thesis
Country:ChinaCandidate:J Y LiFull Text:PDF
GTID:2189360215496081Subject:Accounting
Abstract/Summary:PDF Full Text Request
Hong Kong production enterprises in the passed twenty or thirty years applied the cheap and abundant resources of land, labour, local investment policies and tax incentives in most of the coastal areas in Mainland China, they obtained the benefits from moving the production bases to the North and gained the competitive advantages over the other part of the world. They were mainly the medium to small size production enterprises which were successful and occupied as one of the dominating industry in Hong Kong. Recently, they are all exposed to the competition of the world and especially the growing forces of the domestic industry in China, and they require to adjust their strategies and business policies in face of the requirements of customers in shorter delivery cycle, smaller quantity with various of models in hope to compete for the changing economic environment. Also the marketing channel must be penetrated in wider customer and geographical bases. Internally those enterprises should force to more cost advantage, efficiency and effectiveness in the whole operation. The significant concept of this thesis isto apply the ERP software products in the market as a management tool to assist the captioned enterprises to find the right and suitable ways of consolidation of the external and internal information flows, these changes can affect the corporate strategies totally.Most of the medium and small size production enterprises have inadequate re-investment funds, human and other resources for the application and utilization of ERP system, some of them may have wrong interpretation of the ERP and all these may caused the major functions could not performed properly and even failure eventually. They all have the negative impacts on the ERP applications even though some of them may still require to upgrade their operation performance. The study of ERP functions becomes the one of the core issues of all related enterprises.This thesis will focus on the application of the technical part of ERP functions to improve the operational efficient and effectiveness as the main concern. It will study the basic concepts of information system, through the observation of the implementation of the ERP of an enterprise, precisely and concisely to gain the main issues of the ERP with the performance of inter-linking of various departments and conclusively induce ERP would have influences on the business strategies and operational performance, and this will strengthen the potential competitive force. The study will use both the quantitative and qualitative measures by applying the Key Performance Index to assess the operational performance of the enterprise during the pre- and post- implementation of ERP and prove these are key elements to the success of the ERP.This study uses a case study to a labour intensive enterprise which is operated in packaging industry located in Dongguan of Guangdong Province to evaluate and analysis how it changes after the pre- and post- implementation of ERP and the impacts to its external and internal business environment through the application of key indexes under the Business Performance Management with the incorporation of the internal accounting system, ERP, CRM and other system, these also includes to assess the captioned indexes in objectively and subjectively manner, and how it asses its own intrinsic value afterward. This can provide the path to assess whether the success of implementation of ERP can enhance the operational efficiency towards to long run strategical competition in the market.This study will be further evaluated and studied after the implementation of the ERP, and understand whether the new ERP system can further improve or enhance the existing keen business environment. In order to obtain a better and detail analysis the degree of successful of the application of the ERP, time with the development of advanced information technology are essential to assess the future impacts and prospects of this company.
Keywords/Search Tags:Enterprise Resources Planning - ERP, Standard Operating Procedure - SOP, Key Performance Index - KPI, Business Strategy, Value Added Activity, Business Process Re-engineering
PDF Full Text Request
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