The Hotel System And The Staff Turnover Tendency Relations Research

In recent years, as China's reform of personnel management systems, human resources market, the changes in people's thinking and concepts. Along with the tourism industry, especially the rapid development of the social service industry created a large demand related professionals. The majority of professional employees will provide a good platform for change and development. Moreover, because the hotel industry, hotel management itself, so that the hotel personnel in the recruitment, training and retention. There are a lot of development issues, in particular, staff turnover has become management and development in the region.According to a study by scholars at home and abroad tend to the turnover tendency of most workers can predict the occurrence of the turnover. And the actual turnover because of its tendency to drain the close link between the dependent variable into a very appropriate. Turnover tendency may be a tendency in the management of the practice more than the actual turnover of the ideal parameters. In order to study the local tourism and hotel staff wastage in the existing problems, Hotel staffs tend to reflect the turnover tendency of the initiative will drain intention targets. Discussion pay, promotion and training system for the hotel and restaurant workers tend to the relationship between turnover tendency, Hotel affect job satisfaction through the system, further turnover tendency of influence in Africa, related to the model.Hotel staff wastage model set: pay, promotion and training for the hotel system variables, as a result of the turnover trend variables, Job satisfaction is the turnover tendency of hotel systems tend to affect the intermediary variables; staff's personal characteristic is the tendency to interfere in the turnover tendency of staff variables. Hypothesis H1: Pay will have a positive impact on employee satisfaction, thereby affecting staff turnover tendency; H2: promotions will have a positive impact on employee satisfaction, thereby affecting staff turnover tendency; H3: training will have a positive impact on employee satisfaction, thereby affecting staff turnover tendency; H4 staff Hotel staff satisfaction with the system and its tendency to drain the impact is different. Among the Hotel Inventory includes three aspects: reference YongSheng Li's incentive system Inventory Inventory system, aimed at promotion, pay, training system design; Minnesota short questionnaire that job satisfaction scale reference, and according to Hong-revised The job satisfaction scale; Mr YongSheng Li's turnover tendency analysis for the turnover of reference of the questionnaire to be used in the study and revised. Through factor analysis, correlation analysis, multiple regression analysis, analysis of variance, descriptive statistics were used to analyze the data for analysis and review of the survey questionnaire.Quantitative analysis of the results of the analysis are : 1, job satisfaction and turnover tendency, the staff there are different age difference In particular drain tendency of different ages have different staff, young employees with low job satisfaction, turnover tendency of a high inclination. 2, job satisfaction and turnover tendency, education level there are significant differences between different kinds of employees. highly educated staff satisfaction low, the turnover tendency of orientation, staff qualifications is just the opposite. 3, sex, marriage, length of service, employees in different job satisfaction and turnover tendency not significant differences. 4, the highest turnover tendency were under 20 years of age, 46 to 50 years of age ,31 to 36 years the age of three. 5, the hotel system, job satisfaction and turnover tendency specialist, the lowest degree of satisfaction with their university academic staff. Quantitative analysis of the conclusions are : H1 pay in addition to job satisfaction have an impact, directly affecting staff turnover tendency. H2 promotion will have a positive impact on employee satisfaction, thus lowering staff turnover tendency. H3 training will have a positive impact on employee satisfaction, thus lowering staff turnover tendency. In this conclusion based on wastage model, which is the hotel system, and pay directly related to the loss of orientation. 2, the hotel system, promotion, training of the staff affected by the turnover tendency of job satisfaction trends. 3, the hotel system (pay, promotion, training) can affect job satisfaction, thereby drain trend. 4 from the personal characteristics of view: age, academic qualifications of the staff there was a significant difference in turnover tendency, and sex, marriage, service, turnover tendency not significantly different staff.Finally countermeasures system for the hotel : Hotel must establish a "people-oriented"management development "Capacity-oriented" management new ideas. Hotel staff the ability to focus on the distribution and use of energy and do grade distribution level and the allocation of posts. Pays great attention to the hotel to the staff ability disposition and the use, achieves the energy level and the official rank disposes, the energy level and the post disposition, the energy level and the capital level disposition, the energy level and the treatment disposition, the different energy level staff mutually disposes. Second, improve the hotel, in the following aspects: 1, the establishment of a fair performance evaluation system. To achieve the goal of setting up practical, reasonable and fair evaluation of performance, 2, construct a reasonable salary system. This includes changing the concept of managers and staff; Design of the three-tier performance appraisal system; the establishment of performance evaluation system for people to lodge complaints. 3, set up a scientific training system is good job training before job training and pay attention to the development of training. In the implementation of training programs, with particular attention to: Training should be targeted, training results should be in line with the work of closely together. 4, to establish a good career, Career planning must be designed to help the staff to conduct training for staff to create a good environment for development. Therefore, the hotel manager from the hotel system to proceed, it would be even more inclined to reduce wastage, improve staff efficiency. Hotels enhance competitiveness.