Research On Model Of Tax Service Communication In Information Age

Tax service is a topic of general interest in taxation theoretical field and tax authorities. It is also a new trend in the development of modern taxation administrative system in many countries. After entering the new century, the socialist market economy system is strengthened and the progress of managing our country by law is quickened, the trend of the economic globalization is strengthened and the knowledge-based economy and information era have new characteristic and new trend, which all require the tax authorities should advance with times and innovate continuously, improve tax service as a breakthrough point and set up a new structure of the modern tax service system. We should work hard to strengthen tax service not only following the international current of modern tax administrative system, but also meeting the demand of pushing forward tax administrative system reform continuously. In recent years, the consciousness of providing tax service of many taxation bureaus in China is strengthened. They explored in the tax service and have obtained some effective results. But in general, tax service of our country is still in lower level. It's still an issue deserving study as to how to improve tax service.The environment of market economy of our country is becoming more and more ripe, citizen's idea of law is improving progressively,entering the WTO successfully and the enhancement of economic globalization trend, the development of the computer technology and the information technology, and the new progress in ratepaying since the implementment of; management,offer good environment and support for the reconstruction of service system. Public finance theory and new public management theory provide theory support for the reconstruction of service system,as guidelines, the tax authority must meet the taxpayer's demand and computer. Finding a international way to link the taxpayers and managers.First, this text starts with defining the basic connotation of the ratepaying service and the syatemn of ratepaying service, introduces briefly situation of new public management thought on the present stage, present situation of the information technology development and the successful examples with Web 2.0 technologies in other domain; the second, on the basis of the summary of the achievements in tax service job, analyses the methods of traditional tax service already not to be able to meet the personalized need which the taxpayer grew day by day, draws out domain significance of the network communication to apply in the tax revenue; The third, enumerates the new communications with information technologies linking managers and the taxpayers, the paper proposes several assumptions according to some relations that might store in informal information communication, then collects the data of the Henan Province AnYang 100 enterprises adopting questionnaire investigation, and carries on statistical analysis to the investigation results; Finally, the paper proposes some informal communication modes under the environment of the network from different ways, for reference ,sets forth the idea of informational model to linking managers and taxpayers in order to obtain innovations in the whole frame to benefit the practical work of our country's tax service.