Research On The X-efficiency Of Personal Financing Services Of Domestic Commercial Banks

In recent years China's economy has entered a period of rapid development, with the steady growth of GDP, it has become the world's fourth-largest economy after the United States, Japan and Germany. Country's sustained economic boom has made people's lives unprecedented change, with the continuous improvement of income, in particular the emerging of large number of affluent class, the demand of personal assets'preserving and value increasing will become. Personal Financial Services in Commercial Banks have also been very good developed, because of its low operational risk, high return on investment and a stable income, personal finance business has become the foreign bank's core business and the main profit points. Personal financial business of domestic commercial banks is in the early stage of development and has tremendous prospects for the development, but we are also facing many problems, the research of the efficiency has great significance.This paper treats personal financial business in domestic commercial banks as an independent entity, using X efficiency theories for the banks and the DEA analysis method which is the current international prevalent in the forefront of the efficiency analysis method, with the input-output index selected, estimates individual samples'X efficiency and analyses their causes. And then this paper does regression analysis to a group of X factors for the efficiency as the variable making use of the X-efficiency value, discusses the main factors that impact the efficiency of domestic commercial banks personal financial services, expecting to reflect the development status of domestic banks'personal financial business completely and truly, so as to provide a set of index system and method for the comprehensive evaluation, and a certain foundation to improve the management efficiency for the banking sector managers, and for the authorities to formulate relevant policies.Firstly this paper compiles and summarizes the development conditions and trends of personal financial business, introduces its theoretical basis, the development status of commercial banks'personal financial business in developed areas, as well as domestic commercial banks'personal financial services status and development trends.Subsequently, the paper does analysis and study on the X efficiency theories and measurement methods, including the theoretical explanations of X efficiency, the use of X efficiency in the commercial banks, as well as the comparison of measurement methods of X efficiency.Thirdly, in the foundation the analysis of personal financial services and X efficiency theory, the paper establishes the measure model for the efficiency of domestic commercial banks'personal business, and analysis its impact factors.At last, this paper uses DEA method to do demonstration on analysis of X efficiency and productivity efficiency changes index for the personal financial services of domestic 12 commercial banks for six years. Then using SPSS regression analysis, this paper does regression analysis for the efficiency of personal financial business of domestic commercial banks, and calculates the importance of the influencing factors, then with the combination of the results of efficiency analysis, discusses the factors that impact the efficiency of personal financial business, and its future development proposals.