A Inspection And Quarantine Bureau Performance Appraisal Investigation Based On The Balanced Scorecard

As the world economy continues to accelerate the process of globalization, China is integrated to the global economy quickly. Improving the government management efficiency has become the request of adapting economic globalization and enhancing the Chinese international competitive power. As a government department with tight relations to foreign trade, Chinese Inspection and Quarantine Bureau should speed up the reform of promoting management level to meet the situation developing.First, this article introduced the New Public Management theory and the Balanced Scorecard theory. Then analyzed the experience of Chinese and foreign government Performance Assessment. According to the mission of A Inspection and Quarantine Bureau, base on the analyses on the external and internal environment of the A Inspection and Quarantine Bureau, refine the current strategic priority Of the A Inspection and Quarantine Bureau.Then, take the mission and the strategy as the instruction, this article construct the A Inspection and Quarantine Bureau performance assessment system based on the Balanced Scorecard theory from four aspects such as public service ,study and pullulating ,internal procedure and financial budget. There are 19 indexes in the system, each index contains the calculation method, data origin and the target.Finally, according to the A Inspection and Quarantine Bureau situation, this article make a study on carrying out performance assessment from the preparatory work, communication and training, Balanced Scorecard design, result reported, feedback and the improvement.