Air China Shares The Division Of Engineering And Technical Hohhot Maintenance Base Performance Management System To Build

In the initial stage of China market economy, state-owned companies developed quickly owing to their original stable foundations, the supports from governments and the bloom of domestic market. However, with the deepening of market competition, the company growth has relied heavily on the unique competences brought by those high efficient management systems. Therefore, lots of mangers of state-owned enterprises turn to establishing effective performance management systems in order to improve the internal management. Air China Technics Hohhot Maintenance Base, as a typical one, is also faces such problem.The paper researches the principles of performance management system Key Performance Indicator (KPI) and Balanced Scorecard (BSC). On the other hand, analyzes the situation and performance management problems of Air China Hobhot Maintenance Base through questionnaire investigation and employee interviews. It is found that the performance appraisal system is too simple without complete financial indicators and management targets.Combined advanced theories with reality, the paper presents the performance management plan based on process management model and KPI model taking in BSC idea. There is implementation plan as well including how to deal with critical procedures and relationships.The performance management system has its own development process. At the end of thesis, it is predicted that the performance management system of Air China Hohhot Maintenance Base. It will have three steps in its improvement. That is, applying BSC for performance appraisal—adapting the performance management system to other new established management systems—the performance management system soften and simplified, emerged with the corporate culture.A point is strong here that the performance management should be consistent with the development strategy of the company, meet business needs and be in accordance with employee development wishes. The spirit of performance is process of continuance communication. This will have positive impact on the value increase of performance management.