Collaborative Digital Reference Service And Its Applications

In the knowledge economic era,reference service has changed from traditional reference service to digital reference service, even to collaborative digital reference service. The paper makes use of the various research methods, including the document investigation, information retrieval on internet resource, comparison, synthesis, case analysis, etc. and make a futher research about collaborative digital reference service in library. It introduces the development and service mode of the collaborative digital reference service, and abroad typical collaborative digital reference service systems, such as Ask a Librarian, CDRS, VRD, 24/7 Reference etc. The paper also makes a comparsion among these collaborative digital reference service systems. Finally,the paper purpose nine advices on collaborative digital reference service systems in our country and build a frame of collaborative digital reference service systems in order to promote collaborative digital reference service to the development of intelligence and personalization.