Research Into The Performance Evaluation Index System Of Pubic Hospital Superintendent Based On The Stakeholder Theory

PurposesThe research purpose is to establish a complete and logically strict performance evaluation index system of the public superintendent through firstly definition of 8 core stakeholders and secondly determination of their appeals, in order to meet the need of the new health reform and guide the public hospitals superintendent to perform social responsibilities and thus return to public-welfare orientation.MethodsThe definition of 8 core stakeholders is in line with stakeholder theory, and their appeals are weighted and determined through theoretical analysis. To establish the whole index system, the meta-literature analysis, the focus group discussion, the expert consultancy and the statistical methods are applied.Results1. Definition of 8 core stakeholders of the public hospital superintendent under the guideline of public-welfare orientation.2. Identification of demands based on 8 separate stakeholders through fully theoretical analysis.3. Construction of the performance evaluation framework of pubic hospital superintendent based on the stakeholder theory, and a 3-tier index system involve 8/15/33 l indicators under each level.Discussion and Recommendations1. The evaluation of the performance of public Hospital superintendent should be public-welfare-achievement-oriented and rely on the institutionally well-operation as a basis.2. The key path to guide the public hospital superintendent to uphold the public interest is to emphasize and mobilize the interest demands of the relevant stakeholders.3. The significant assurance to ensure the fairness and equity of the superintendent performance evaluation is to set up a professional nonprofit assessing mechanism based on the third-party.