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Based On Behavioral Decision Theory Of Civil Servant's Decision Deviation Analysis And Its Intervention

Posted on:2013-06-13Degree:MasterType:Thesis
Country:ChinaCandidate:Y ChenFull Text:PDF
GTID:2246330374472244Subject:Administrative Management
Abstract/Summary:PDF Full Text Request
With the development of behavioral decision theory, the direction of decision-making gradually returns to the decision-maker themselves, who are in control of cognitive and practical capacity. Unlike the traditional decision-making theory, the behavioral decision theory emphasis on the cognition, evaluation, and judgment, giving a new explanation to the behavior of the decision maker without the assumption of being rational and economic. At present, the research of administrative decision-making in China, generally focus on the legalization and democratization, neglecting the research on the individual civil servant, especially from the point of behavioral decision theory. As key point of the administrative decision-making, civil servants play an important role in the formulation and implementation of the decision-making. The behavior of each civil servant, will affect the quality of the administrative decision-making directly, or indirectly. Like everyone else, civil servants may be subject to cognitive factors in decision-making, such as representativeness heuristics, anchoring, availability heuristics, which will lead to decision-making bias. These factors are widespread and hard to be noticed, but the decision-making bias caused by these factors is systematic. Therefore, how to avoid decision-making bias caused by these cognitive factors becomes an important issue to optimize the quality of decision-making of civil servants.This article is based on studies of behavioral decision theory, and analyzes the factors that may cause decision-making bias of civil servants with the new results of the prospect theory of decision-making and judgment, such as selective perception, halo effect, the memory bias, representativeness heuristics, anchoring effect, availability heuristics, the framing effect, illusory correlation, etc. It also discussed the bias function of these factors in the process of information collection, information integration, information storage and information export. In order to achieve the purpose of optimizing the quality of decision-making of civil servants, this article concerned the current situation of administrative decision-making in china and provided some suggestions to avoid these factors.
Keywords/Search Tags:civil servants, behavioral decision-making, bias
PDF Full Text Request
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