ODR Legal Issues In China Studied In The B2C Environment

E-commerce, via the Internet without time and space and regional advantage ofthe rapid development of Internet and computer technology to produce a new patternof trade, the rapid development of e-commerce in recent years, at the same time, thisnew form of trade has brought us new opportunities but it also brings new challenges,with increasing e-commerce transactions in the B2C environment the disputes is oneof them. Because such transactions and disputes across regional, small amount oftrading disputes, parties to the transaction the principal of virtual sex is much moredifficult compared to traditional methods, making the solution of trade disputes, andthe traditional litigation is difficult to adapt to this new disputes mode. The rapiddevelopment of the Internet has changed the traditional way of trading, the birth ofe-commerce. But e-commerce. The practice has been to explore an online disputedispute resolution-ODR is (online dispute resolution), and is feasible in the practicerun, to obtain a certain amount of experience and achievements. The mechanism isalso the architecture on the Internet has no geographical constraints of time, theadvantage is a fair, efficient, fast and low cost to adapt to the global the BZCe-business environment, dispute settlement mechanisms.This article is from this particular background of globalization B2Ce-commerce model by introducing the analysis of operating characteristics and modeof ODR, combine the development of practice and experience, put forward in oure-commerce environment, the establishment of China’s online dispute resolutionmechanisms, and there the problem analysis, development of electronic commerce inorder to build a so that consumers confidence, and just, economical, and efficientdispute settlement mechanism.In addition to the introduction and conclusion, the text is divided into fivechapters.The first chapter described the type of disputes in B2C e-commerce mode, andthe characteristics of the traditional dispute to resolve the mechanism for resolvingonline disputes and defects found by analyzing and comparing the requirements of this new situation, a transaction dispute settlement mechanism.Mainly elaborated in Chapter2the ODR operation of the basic theoreticalknowledge and specific analysis of the meaning of the ODR, ODR isThe mode ofoperation, the characteristics of the ODR is the ODR is to solve the advantages ofonline dispute, the theoretical basis for the ODR system below the specific build.The third chapter introduces foreign developed countries and regions in thetheoretical and practical experience in the development of ODR.The article is divided into four parts to the theory and practice based on thecontent of the ODR were introduced to the foreign consumer complaints andinvestigation mechanism, foreign online arbitration system, foreign onlineconsultation system, foreign online mediation system.The fourth chapter describes the development status of China ODR and practicalexperience.Chapter V is first introduced in the development of ODR difficulties in China,followed by systematically expounded the specific build of the ODR system inChina. Finally, on the ODR build the main network insurance, seven days no reasonto return the system to establish the representative action system, a detailed argumentand build. To further improve China’s ODR.