The Design And Implementation Of Yimei Beauty And Health Club Customer Service System

The customer service system of Yimei Beauty and Health Club is a software system using client sales management as its core function. Its purpose is to support the company’s managers to high efficiently and roundly grasp the company’s business information, and conduct effective business management. With software development as its point of view, this paper discusses the software design and implementation of Yimei Beauty and Health club customer service system.First, the paper describes ideas and methods of current client management and service company business management, and corresponding information management technologies. Then, according to the business characteristics of Yimei Beauty and Health club, it gives function demand analysis to this customer service information management system, especially its customer information management function, service information management function, marketing information management and analysis function and other related assist functions. On the basis of demand analysis, it discusses the software’s system design, especially the software’s main functions, database sub-system’s data design, software’s overall function structure and each function module’s internal main data processing and analysis flows, etc. In the chapter of software implementation, with the basis of software design scenario, it mainly discusses this software system’s main programming implementation, main function modules’internal programming and the system’s testing.This software is realized based on browser/server structure. Its core function platform is database server-SQL Server. This software reaches its developing target generally, improves business management efficiency and effectively reduces management cost, especially overall increases completeness and accuracy of the customer service information.