Knowledge-Based Employee Performance Appraisal System Based On Analytic Hierarchy Process

With the development of information technology, the world has entered the era of knowledge economy.In this new time, the competition among enterprises is gradually transformed into the competition for the carrier of knowledge which means the knowledge workers. The knowledge workers are increasingly important to enterprise. Many companies began to think about how to use information technology and scientific forms and methods, to manage their employees effectively and motivate their full potential, to achieve the strategic objectives of the enterprise.Firstly the thesis discusses the characteristics of the knowledge workers, the necessity and the theoretical and practical significance for the assessment of them. The department does not have a complete assessment software system for knowledge workers, and the assessment is still stuck in manual operation stage now; The Settings of assessment index don’t consider the characteristics of the knowledge workers, and lack of scientific basis. The index weight is given by the subjective opinions without scientifically tests. Therefore, with the power of the information network, to establish a sound and scientific performance appraisal system is particularly critical for the development of enterprises.The subsequent sections of the thesis try to build a suitable knowledge employee performance appraisal system from the needs analysis, the building of the index, the detailed design, the implementation of the system and several other aspects.The phase of the requirements analysis firstly analyzes the principles and purposes of the system development, finds out the system problems to be solved and gives the positioning system. And then the thesis characterizes several organizational units with the forms of the use case and obtains a prototype of the system. Finally, the thesis analyzes the non-functional requirements that affect the system.The section of the indicators building analyzes the source of the key performance indicators by the main characteristics of knowledge workers, and obtains the system of performance indicators according to a certain hierarchy. And then the thesis calculates the weight of the indicators with the analytic hierarchy process. Finally, the thesis comes to the indicators of the knowledge employee performance appraisal and the table of the weights of the indicators. The phase of the detailed design and development of the system emphasizes that the development of the system should full use of the existing resources, and combine with the actual situation of the department and the advanced network technology; and then it discusses the application development technologies of ASP.NET and BS three-tier system. With the functional modular design, database design, the permission character design, the paper will develop a comprehensive management system to support knowledge employee performance appraisal business.The thesis analyzes the content of the department’s performance appraisal with the status quo according to the research of the author, and determines the plan of the project implementation, constructs the system of the performance evaluation indicators, determines the framework of the system development and achieves the function of the system at last. As an important part of corporate human resources management, the performance appraisal is used to determine the work post engagement of the employees, the adjustments of the monthly salary, bonuses, appointment and promotion by the enterprise and it plays an important role for the future development of the enterprises.