The Study On The Sequence And Classification Of Stakeholders Of The Public Hospitals

Objective Access to the relevant stakeholders literature, find the stakeholders status of public hospital. At the basis of perfect stakeholder, finding the areas of not perfect of research of stakeholders of the public hospitals, find a breakthrough in the study of public hospital stakeholders sorting and studied classification conditions, based on literature review and expert advice, identified stakeholders and finalized by experts to investigate kilometers hospital stakeholders category; Finally, large-scale surveys and data analysis to determine the final public hospital stakeholders sorting and classification status. To investigate the sorting and classification status of stakeholders of public hospitals. Through the survey of stakeholders, optimize the allocation of resources and provide the basis for category management of stakeholders.Methods Firstly, through a lot of literature review and expert, consult stakeholders of determine public hospital, research status and existing problems, find a breakthrough in public hospitals stakeholder research.Document retrieval and expert interview were applied to define the stakeholders of public hospitals, and initially identified the stakeholders of public hospitals.Through the large sample survey, to determine the sorting and classification status of the public hospital stakeholders.Results The comprehensive sorting of the public hospital stakeholders is that:The health administrative departments, The government,The staff of hospital,The health supervision departments, Media, Patients and their families, The new rural cooperative medical institutions, Other public hospitals, Medical insurance for urban workers, Research and education institutions, Technology management, Drug supplies provider, Disease prevention and control department, Industry associations, Public security department, Local infectious disease treatment institution, Socialized service Enterprises, Blood Center, Community health services, Township hospitals, Social medical aid agency, Profit medical insurance institutions, Private medical institutions. According to the degree of importance, stakeholders in public hospitals are classified into The health administrative departments, The government, Patients and their families core stakeholders stakeholders and Research and education institutions, Technology management, Drug supplies provider non-core stakeholders stakeholders; According to the degree of influence divided into The health administrative departments, The government,The staff of hospital,The health supervision departments and so on key stakeholders, Patients and their familie, Technology management, Drug supplies provider and so on non-critical stakeholders and Community health services, Township hospitals and so on edge stakeholders. Conclusions In the form of expert advice and questionnaires, to establishment a sorting and classification model of stakeholders of public hospitals. Public hospitals should establish a stakeholder-oriented development concept. For different stakeholders,at different times, at different stages to carry out stakeholder relationship management.Initiative to fight internal and external environment more conducive to their development.