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Research On Current Situation And Countermeasures Of Doctor-patient Communication In J Hospital

Posted on:2015-07-30Degree:MasterType:Thesis
Country:ChinaCandidate:C H GengFull Text:PDF
GTID:2284330452465730Subject:MBA
Abstract/Summary:PDF Full Text Request
With the development of medical and health system, which began to highlight theimbalance. New conflicts between doctors and patients gradually produced, thedoctor-patient relationship has become strained hot news events, personal injury doctors bypatients when an event occurs, such as the relationship between doctors and patientscontradiction constitutes a new threat. Doctors are very optimistic about the situation, tensedoctor-patient relationship hit a career in the medical enthusiasm to curb the developmentof the medical career, making the health and happiness of the people, social stability andthe development of a new problem. In this regard, we must pay attention to and improve therelationship between doctors and patients, changing ideas, enhance communicationbetween doctors and patients to understand that passive to active, so that the relationshipbetween doctors and patients tense situation improved, the establishment friendlydoctor-patient relationship as a study and implement the Party’s mass line educationalpractice primary construction route.Patient communication throughout the medical activities is to improve the quality ofcare, reduce and prevent medical malpractice, an effective way to improve thedoctor-patient relationship. In this paper, J Hospital, for example, focuses on doctor-patientcommunication from the non-technical aspects of the hospital patient communicationstatus and influencing factors do research. J Hospital, secondary level hospitals, as thecounty’s largest health care treatment centers, are responsible for the county’s70percent or35million people in the doctor’s. After the hospital since the1990s been the overallreconstruction, due to various objective factors, has not been further renovation, a varietyof medical equipment is relatively backward areas in the vicinity of the hospital the samelevel, talent introduction has been stagnant. The past five years, J hospital malpractice onlytwo cases, but the average annual petition disputes60passengers, with an average annualgrowth rate of10%, due to a dispute which caused patient communication accounted for83%. In this paper, doctor-patient communication is hoping to find an effective way tocommunicate, so that hospitals adapt to market competition, survival of the fittest rules, sothat becomes a harmonious doctor-patient relationship, reduce the psychological burden ofboth doctors and patients to improve the quality of care, improve the hospital ’s ownsurvival and development capacity. In the introduction part article presents research background, purpose and significanceof the status quo as well. Then according to the management of communication theory,through a questionnaire from the perspective of patients and medical staff to understand thestatus of J hospital patient communication in the doctor-patient questionnaire results afterstatistical analysis found that the effect of causing J hospital poor doctor-patientcommunication the main reason is a crisis of confidence because of doctor-patientcommunication barriers generated for the problem, this paper analyzes the reasons putforward to build a " patient-centered" culture of patient communication, improvedoctor-patient cooperation mechanism established patient communication evaluationsystem, emphasis on informed improved implementation of the recommendations, such asconsent.
Keywords/Search Tags:Communication management, patient communication, Survey
PDF Full Text Request
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