JBPM-based Auto Insurance Claim System

Insurance, one of the financial sector, is Has occupied an more and more importantposition in the financial market. Since reform and opening up, the insurance industry isdeveloping more rapid, the market system is more complete, the laws, regulations andinsurance regulation is more standardized too. Motor vehicle insurance as the popularity of theautomobile, which account for insurance company sixty percent of revenue,becoming the mainsource of income for each insurance company, directly related to the insurance companies’property insurance’s benefits. So improve claims efficiency, reducing claim cycle, improvingcustomer service and claims the guidelines become important means to catch clients.through the core business system, we find that there are several issues: Too many dataentry,it is not opening for partners, the process is complex.So the main objectives of oursystem is streamline claims processing and operations, thereby reducing aging time forpayment of claims, supporting core business system for advance payments up and thenrecorded data. Using JBPM workflow can effectively capture all the states’ time, improvingdata quality and providing accurate and effective aging assessment.The system mainly based on JBPM workflow engine, this paper will combine theory ofworkflow, introduct advantages and disadvantages of jBPM workflow. How JBPM effect onthe claims process and the key roles and responsibilities in the claim system. The paper willanalysis JBPM workflow design and application of claims system. Complete the design anddevelopment of secondary insurance claims system.This system will improve thedisadvantage of the core claim system, reducing claims cycle.